Shipping policy
At Fayes Fashion Boutique we are committed to providing reliable, transparent, and efficient shipping for all orders. Please review the details below before placing your order.
Company Introduction
This website is operated by Fayes Fashion Boutique. We proudly serve customers in Australia and the United Kingdom. All orders are processed and shipped with the goal of providing a smooth and reliable shopping experience tailored to these markets.
Shipping Costs
We offer free shipping on all eligible orders within Australia and the United Kingdom.
Shipping cost: We offer free shipping on all orders within Australia and the United Kingdom.
Applies to: All order sizes and eligible delivery locations
Processing Time
Order cut off time: 8:00 PM (AEST/AEDT)
Orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or public holidays will begin processing on the next business day.
Delivery & Transit Time
Transit time after dispatch is estimated at 7–10 business days for all destinations.
Total Delivery Time
Estimated total delivery time based on customer locations:
Australia: 8–13 business days
United Kingdom: 8–13 business days
Please note: Delivery times are estimates and may vary due to courier delays, customs processing, weather conditions, regional factors, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking link, allowing you to monitor your delivery status online.
Returns & Damages
If you are not satisfied with your order, or if your item arrives damaged or incorrect, please contact us within 30 days of delivery at:
Email: info@fayesfashionboutique.com
Return instructions will be provided after approval. For full details, please refer to our Refund & Return Policy.
Important Notes
We are not responsible for courier delays caused by circumstances outside our control.
Customers are responsible for ensuring accurate delivery information at checkout.
Failed deliveries due to incorrect or incomplete addresses may result in additional shipping charges.
International shipments may be subject to customs inspections or delays depending on local regulations.
Company Information
Store Name: Fayes Fashion Boutique
Website: www.fayesfashionboutique.com
Email: info@fayesfashionboutique.com
Phone: +1 229 515 2155